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Privacy Policy

Effective Date: 25.08.2026

MyYuzu ("we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, how it is stored, and the choices available to you when you use the MyYuzu app and related services.

1. Information We Collect

Information you provide directly

Depending on how you use MyYuzu, you may provide information including:

Guest use and account backups

You can begin using MyYuzu without creating a MyYuzu account. Journal information created while using the app as a guest is stored locally on your device.

If you choose to create or connect an account, your journal data and related information may be uploaded to our cloud infrastructure so that it can be backed up, synced, and restored across installations or devices.

Information collected when you use the app

We may also process technical and usage information, including:

Information from third-party sign-in providers

If you choose to sign in with Apple or Google, we may receive limited information from those providers, such as your email address, account identifier, and basic profile information made available through the sign-in process.

2. How We Use Information

We use information to:

3. Analytics and Marketing Services

PostHog

We use PostHog for product analytics. PostHog may receive an anonymous identifier, or your MyYuzu account identifier if you are signed in, along with basic device, app, and usage information.

Our MyYuzu analytics implementation does not send the contents of your journal notes, your photos, your mood selections, or your journal activity/category selections to PostHog.

Meta / Facebook SDK

MyYuzu uses the Meta/Facebook SDK for app-event measurement and marketing attribution. Meta may receive automatic app events and basic device or app information generated through the SDK.

Our integration is not configured to send your journal entries, notes, photos, moods, name, email address, or other journal content to Meta. MyYuzu does not request Apple's App Tracking Transparency permission and our Meta integration is configured not to collect the Apple advertising identifier (IDFA).

4. Third-Party Services

We use third-party service providers to operate MyYuzu. These providers process information only for the purposes associated with the services they provide to us, subject to their own terms and privacy practices.

Our current service providers include:

5. Sharing of Information

We do not sell your personal information.

We may disclose information:

6. Data Storage and Security

Journal information created while using MyYuzu as a guest is stored locally on your device. If you create or connect an account, eligible journal, profile, settings, and photo information may also be stored through Supabase so that your journal can be backed up and restored.

Journal photos stored through our cloud infrastructure are kept in private storage and accessed using authenticated or time-limited access mechanisms.

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention and Account Deletion

We retain information for as long as reasonably necessary to provide MyYuzu, maintain our services, support users, improve the app, maintain security, comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your MyYuzu account through the app, we delete your account and associated journal, profile, settings, Yuzu progression, and cloud-stored journal data from our active systems as part of the account deletion process.

Certain limited information may be retained after account deletion where reasonably necessary. For example, previous support requests and support communications may be retained so that we can maintain support history, investigate recurring issues, prevent misuse, and improve MyYuzu.

Information processed by third-party providers, such as Apple, RevenueCat, PostHog, or Meta, may also be retained in accordance with those providers' applicable retention policies, legal requirements, and deletion processes.

Limited information may also remain temporarily in system logs, security records, or service-provider backups until those records are deleted or overwritten through normal retention processes.

Deleting your MyYuzu account does not automatically cancel an active Apple App Store subscription. Subscriptions must be managed separately through your Apple account.

8. Your Choices and Privacy Rights

Depending on your location and how you use MyYuzu, you may be able to:

Depending on applicable law, you may also have rights relating to access, correction, deletion, or other handling of your personal information.

To make a privacy-related request, contact us at myyuzusupport@gmail.com.

9. Children's Privacy

MyYuzu is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

10. International Data Transfers

MyYuzu and its service providers may process or store information in countries other than the country where you live. These countries may have different data protection laws. Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as MyYuzu, our service providers, or applicable requirements change.

When we update this Privacy Policy, we will post the revised version on this page and update the Effective Date above.

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the way your information is handled, please contact us at:

myyuzusupport@gmail.com